Reference

Privacy Policy for Your lunas77 Account

Q: Can you ask for a copy of your data?

Yes. Email privacy@lunas77.vip or use live chat after login and state that you want account data access. We verify your phone number and recent login before sending data through a safer channel.

Our Privacy Policy shows exactly which account, device, wallet, cookie, support chat and game-session data we handle when you use lunas77 in Indonesia.

DANA record handlingCookie choices09:00-23:00 WIB supportAccount data access

Explore Lobby Read FAQ

Privacy Policy Covers Aviator Data

lunas77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy is written for the account journey you take on lunas77.vip: opening an account, confirming your phone number, choosing a wallet rail, entering the lobby, and asking us for help. We collect personal details you give us, login timestamps, IP and device signals, cookie IDs,

1
wallet references from DANA, OVO, GoPay and QRIS, plus game-session records for areas such as Aviator, Super Sic Bo and Football Betting when they are needed for account history, dispute checks or security. When Royal Fishing or Bingo creates a ledger record, we keep the session
2
ID, time and account reference, not your private chat messages, unless you send them to support. We do not sell your personal data. We share limited records only with service providers that help us run payments, fraud checks, hosting, analytics or support, and they must use
3
those records for the assigned task. If local law restricts access, we apply that rule before any account service is offered.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Contacts for Account Questions

Privacy questions should reach the team that can see your account trail, not a public comment thread. Use live chat after login for quick identity checks, WhatsApp if you are away from the lobby, or email when you need a written answer. Our privacy desk works every day from 09:00 to 23:00 WIB, and we may ask you to confirm phone number, last login date or wallet rail before changing data. For account changes, do not send full wallet screenshots unless we ask for cropped proof.

Team online

Live Chat

Open the chat bubble after login and choose Privacy. We can confirm your account step, explain cookie or wallet records, and tell you what proof is needed before a data change.

Message the WhatsApp number shown inside your account menu during 09:00-23:00 WIB. We ask for limited identifiers, such as phone number and last wallet rail, before discussing privacy details.

Email

Send privacy requests to [email protected] when you need deletion, access or correction in writing. Include your account name, registered phone and the specific data area you want us to check.

ACCOUNT CARE

Controls Around Your Private Data

We treat this policy as an operating rule for the wallet, lobby and support desk, not a decorative page.

Account data

Your name, phone number and login email stay linked to account checks, password recovery and privacy requests.

Payment records

DANA, OVO, GoPay and QRIS references are kept to match wallet movements with your account ledger.

Cookie choices

Cookies help keep sessions active and show the right language.

Device signals

We log IP address, device model and browser version to spot unusual access to your account.

Retention periods

We keep records only for account service, payment matching, dispute checks, security and legal needs.

Change requests

When you ask to access, correct or delete data, we verify your identity first.

Privacy Questions Before You Join

The questions below cover the privacy points you are likely to check before opening your account. We answer them in the same way our support desk handles real requests: what data is involved, why we need it, where you can change it, and when we may have to keep a record for security, payment matching or local legal reasons. If a request concerns another person, we ask for authority before we answer.

We collect the details needed to create and protect your account: name, phone number, login email, password hash, IP address, device type and timestamps. If you use DANA, OVO, GoPay or QRIS, we store the related wallet reference.

No. We only receive the transaction reference, amount status and timing needed to match the wallet action with your account. Your DANA, OVO, GoPay or QRIS PIN, contact list and app content stay outside our systems.

Cookies keep your session active, remember language choices and help us notice unusual login patterns. You can clear them through Android Chrome > Site settings > Cookies or iPhone Safari > Advanced > Website Data.

Yes. Email [email protected] or use live chat after login and state that you want account data access. We verify your phone number and recent login before sending data through a safer channel.

Go to Profile > Account Data and check the field first. If it cannot be edited there, contact live chat during 09:00-23:00 WIB; we may ask for wallet rail and last login details.

We delete or mask data when it is no longer needed for account service, payment matching, security or local legal reasons. Some wallet and dispute records must stay for a set period before removal.

Only assigned support and privacy staff can access chat records for account help, dispute checks or data requests. We log staff access and use chat history to answer your issue, not to sell your data.

Privacy Policy for Your lunas77 Account

Privacy Contacts for Account Questions

Live Chat

WhatsApp

Email

Controls Around Your Private Data

Account data

Payment records

Cookie choices

Device signals

Retention periods

Change requests

Privacy Questions Before You Join

01 What data do we collect when you open an account?

02 Do we see the inside of your DANA or OVO app?

03 How do cookies affect your privacy on mobile?

04 Can you ask for a copy of your data?

05 How can you correct a wrong phone number or name?

06 When do we delete account data?

07 Who can read your support chats?

Related Pages